In 2025, having high-quality visuals on your Google Business Profile is more important than ever. Whether you’re a restaurant owner uploading your daily specials or a local dentist sharing images of your clinic, visuals build trust and attract customers.
But what happens when Google rejects those photos?
If you’ve found yourself asking, “why is Google rejecting my photos on business profile?” — you’re not alone. This article explains the reasons behind rejected images, how to fix them, and tips to ensure your photos meet Google’s strict standards.
Why Photos Matter for Your Business Profile
Google Business Profile (formerly Google My Business) allows businesses to post images that appear in local searches and on Google Maps. According to Google’s research, listings with photos receive 42% more requests for directions and 35% more website clicks.
But Google also enforces quality control. And when a photo doesn’t meet the rules? It gets rejected—sometimes without a clear reason.
Common Reasons Why Google Rejects Business Profile Photos
1. Low Image Quality or Resolution
Google requires clear, high-resolution images. Blurry, pixelated, or poorly lit photos can be automatically flagged.
Fix:
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Use a minimum of 720 x 720 pixels
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Ensure the image is well-lit, clear, and in focus
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Avoid heavy compression or filters
2. Violating Content Policies
Photos that contain inappropriate content, watermarks, text overlays, or logos of other brands are likely to be rejected.
Fix:
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Review Google’s photo guidelines
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Avoid adding excessive text, pricing, or promotional banners
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Use original images only—not stock photos
3. Irrelevant or Misleading Images
Uploading a photo of a beach when your business is a coffee shop in Boise? That will get flagged. Google wants images to reflect your actual business and services.
Fix:
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Share images of your storefront, team, products, interior, or real customer interactions
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Keep it authentic and up to date
4. Improper File Format or Size
Google supports JPEG and PNG formats. Files that are too large, corrupted, or in unsupported formats (like BMP or TIFF) may fail to upload or get rejected.
Fix:
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Stick to JPEG or PNG
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Limit file size to under 5MB
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Test-upload before submitting
5. Google AI/Auto Moderation Flags
Sometimes Google’s AI moderation filters may wrongly reject a valid image if it detects sensitive content, shadows resembling text, or algorithmic issues.
Fix:
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Try uploading a similar image taken from a slightly different angle
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Wait 24–48 hours and re-upload
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Contact Google Business Support if rejection persists
Best Practices for Uploading Google-Approved Photos
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✅ Use real images taken at your location
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✅ Include customers (with permission) for trust
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✅ Add alt-text or descriptions where possible
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✅ Keep branding subtle—avoid promotional overlays
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✅ Upload during business hours for better moderation timing
What to Do If Your Photos Keep Getting Rejected
If multiple uploads are being rejected without clear reason:
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Audit your image using tools like Google Vision AI to see what Google’s algorithm might detect.
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Rename files with clear, relevant names (e.g., “plumbing-service-idaho.jpg”).
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Upload from your phone via the Google Maps app — sometimes the mobile upload works better than desktop.
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Report the issue to Google Support.
Still stuck? At Wix Infotech, we help local businesses optimize their Google Business Profiles—including images, reviews, and SEO strategy.
Real Example: Restaurant in Boise, Idaho
A local restaurant client of Wix Infotech struggled with image rejections on their Google profile. We reviewed their photos, replaced blurry and overexposed shots, and ensured all visuals matched Google’s requirements. Within 10 days:
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All photos were approved
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Their photo gallery appeared in local search results
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Website clicks increased by 27%
This is the power of doing it right.
Quick Checklist: Uploading Google-Friendly Photos
Related Articles 👇
| Requirement | Completed? |
|---|---|
| JPEG or PNG format | ✅ / ❌ |
| Minimum 720×720 resolution | ✅ / ❌ |
| Real image of business | ✅ / ❌ |
| No excessive text/logo | ✅ / ❌ |
| In line with Google policy | ✅ / ❌ |
Conclusion: Don’t Let Photo Rejections Hurt Your Reputation
If you’ve been wondering why is Google rejecting my photos on business profile, it’s likely due to something fixable. Follow the right guidelines, use clear and relevant images, and avoid promotional clutter.
And if you need help? Let the experts at Wix Infotech manage your entire Google Business Profile—so you can focus on running your business.
📞 Ready to fix your Google profile and boost your local SEO?
Visit wixinfotech.com or contact us today for expert help and affordable digital marketing services tailored to US small businesses.